The Colorado Springs crew behind Mizuna Water Damage

A pipe in our garage wall let go during a cold snap and water was running across the floor by the time we woke up. The Mizuna Water Damage crew was at the house inside the hour, found the split line, and had the water pulled out and dryers running before lunch. They walked me through the insurance side too.

Our sump pump quit during the spring melt and the finished basement took on a couple of inches overnight. The team pumped it out, pulled the wet carpet pad, and set up drying equipment that same evening. Six days of monitoring and the readings were back to normal.

After that big August hail storm the ceiling in the back bedroom started dripping. They tarped the roof opening, dried the attic and ceiling, and coordinated everything with my adjuster. Steady work and clear updates the whole way.

Snowmelt found its way into our lower level through a window well and soaked one wall. The technicians used meters to find how far the water had wicked and dried it properly instead of just wiping it down. One star off only because scheduling the first visit took a couple of calls.

Sewage backed up into the basement floor drain and it was a mess I did not want to touch. They handled the cleanup, disinfected everything, hauled out what could not be saved, and got rid of the smell. They treated our home with respect during a nasty situation.

A slow roof leak stained the living room ceiling and I did not realize how wet the framing was until they checked with a thermal camera. They dried it out, stopped mold from setting in, and left the area clean. Honest about what needed doing and what did not.